Last Updated: November 2025
This privacy policy explains how SafeBridge collects, uses, and protects your personal information when you use our medical imaging management services.

Information We Collect
  • Account Information: Name, email address, and organization details when you register
  • Usage Data: System logs, access patterns, and performance metrics
  • Medical Imaging Data: DICOM files and associated metadata (processed according to HIPAA requirements)
  • Communication: Support requests and correspondence
How We Protect Your Data
  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict authentication and authorization mechanisms
  • HIPAA Compliance: Full compliance with healthcare data protection regulations
  • Regular Audits: Continuous security monitoring and vulnerability assessments
  • Data Centers: SOC 2 certified facilities with physical security controls
Data Sharing

We do not sell, trade, or transfer your personal or medical data to third parties. Data may only be shared with:

  • Authorized personnel within your organization
  • Cloud infrastructure providers (under strict data processing agreements)
  • Law enforcement (only when legally required)
Cookies & Analytics

We use essential cookies for authentication and system functionality. We use Google Analytics to understand website usage patterns, but all data is anonymized and aggregated.

Your Rights
  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Portability: Export your data in standard formats
  • Opt-out: Unsubscribe from marketing communications
Data Breach Response

In the unlikely event of a security breach, we will notify affected users within 72 hours and take immediate action to secure systems and prevent further unauthorized access.

Contact Us

Questions about this privacy policy? Contact our privacy team:
Email: privacy@safebridge.io
General Contact: contact@safebridge.io

Last Updated: November 2025
Your satisfaction with SafeBridge services is our top priority. We are committed to delivering exceptional medical imaging management solutions.

Our Commitment

SafeBridge provides cloud-based software and services for medical imaging management. While our digital services cannot be "returned" in the traditional sense, we stand behind the quality and reliability of our platform.

Trial Period
  • 30-Day Evaluation: New customers can evaluate SafeBridge with a full-featured trial
  • No Setup Fees: No upfront costs during the evaluation period
  • Full Support: Complete technical support and onboarding assistance
  • Easy Cancellation: Cancel anytime during the trial with no obligations
Service Level Guarantee

We guarantee 99.99% uptime for our services. If we fail to meet this standard, you may be eligible for service credits as outlined in our Service Level Agreement (SLA).

Issue Resolution

If you experience any issues with our services or are not completely satisfied, we are committed to working with you to resolve the situation:

  • 24/7 technical support for critical issues
  • Dedicated customer success managers for enterprise clients
  • Rapid response times for service issues
  • Proactive monitoring and issue prevention
Cancellation Policy

You may cancel your SafeBridge subscription at any time with 30 days written notice. Upon cancellation:

  • Service continues until the end of your current billing period
  • Data export assistance provided at no additional charge
  • No early termination fees for annual contracts
  • Secure data deletion according to your retention requirements
Need Help?

We're here to ensure your success with SafeBridge. If you have any concerns about our services, please contact us immediately:
Email: support@safebridge.io
General Contact: contact@safebridge.io
Response Time: Within 24 hours for all inquiries

Your Medical Imaging Data.
Protected. AI-Ready. Future-Proof.

Advanced backup solution with immutable storage that defends against ransomware while preparing your DICOM data for tomorrow's AI innovations.

HIPAA Compliant
Ransomware Protected
AI-Ready

Why Choose SafeBridge?

SafeBridge is an enterprise-grade medical imaging management platform that simplifies your DICOM data lifecycle. Our lightweight edge nodes seamlessly integrate with your existing infrastructure to provide secure cloud backup, intelligent routing, and disaster recovery capabilities.

Eliminate the complexity of managing multiple storage systems while ensuring your critical medical imaging data remains secure, compliant, and AI-ready for advanced analytics and machine learning workflows. We help healthcare organizations securely unlock and operationalize their imaging archives, turning existing data into actionable insights while enabling privacy-preserving revenue paths such as de-identified dataset licensing.

Advanced Medical Imaging Backup Solution

SafeBridge provides enterprise-grade backup and cloud storage for your medical imaging data, with built-in AI-readiness and ransomware protection that keeps your organization secure and future-ready.

Enterprise Backup

HIPAA-compliant, DICOM-native backup solution with immutable storage that protects against ransomware attacks and ensures 99.9% availability.

AI-Ready Data

Automatically structured and standardized medical imaging datasets, ready for machine learning workflows and clinical AI applications.

Fast & Scalable

Cloud-native architecture delivers rapid data access and scales seamlessly with your organization's growth and imaging volume.

What Makes SafeBridge Different

Ransomware Protection

Immutable, versioned storage ensures your medical imaging data cannot be encrypted or deleted by ransomware attacks. Multiple point-in-time snapshots provide complete recovery capabilities.

AI-Ready Data Pipeline

Transform your medical imaging data into structured, AI-ready datasets with automated preprocessing and HIPAA-compliant workflows for machine learning and clinical decision support systems.

Ready to Transform Your Medical Imaging Infrastructure?

Let's discuss how SafeBridge can streamline your DICOM data management, enhance security, and reduce operational complexity. Our team is ready to answer your questions about implementation, pricing, migration services, or scheduling a personalized demo.

We're here to help with:

Technical consultations

Security and compliance questions

Custom deployment planning

Live product demonstrations

Migration strategy development

Pricing and licensing options

Typical response time: within 24 hours